Reference

Terms That Govern Your karkiya Account

These terms set out what you agree to when you open and use a karkiya account — covering deposits via bKash, Nagad and Rocket, account conduct, and your rights around payments and withdrawals.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction rules applyOne account per personTerms subject to change
karkiya Terms That Govern Your karkiya Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team is the right starting point. You can get in touch through live chat on the site, by email, or through the account help section in your dashboard. We aim to respond to terms-related queries within one business day.

Team online

Live Chat

Start a chat session directly from the karkiya site. Use this for account-specific questions about how these terms apply to your deposits or withdrawals.

Email Support

Send a detailed query to our support email for written clarification on any clause in these terms, including payment eligibility and account conditions.

Account Help Section

Log in and open the help section from your account dashboard to flag a terms concern or request a review of a decision made under these terms.

HOW WE OPERATE

How karkiya Applies These Terms Fairly

These terms are not written to catch you out — they exist to keep the platform consistent for everyone using it. We enforce them the same way whether your account is new or long-standing, and whether you deposit via bKash, Nagad or Rocket. If a decision is made against your account under these terms, you have the right to ask us to review it through our support channel.

Account Verification

We verify accounts to confirm identity before processing withdrawals. This protects your funds and ensures wallet names on bKash, Nagad or Rocket match the account holder.

Payment Consistency

Deposits and withdrawals follow the same payment path where possible. If your deposit was via Rocket, your withdrawal request is routed back the same way under these terms.

Term Change Notice

When we update these terms, the revised version is published on this page with an updated date. Continuing to use your account after that date counts as acceptance.

Right to Request Review

If an account action is taken under these terms and you disagree, you can request a formal review by contacting us through live chat or email with your account details.

Common Questions About These Terms

The questions below cover what people ask most often about how these terms work in practice — from account eligibility to how payment rules apply to bKash, Nagad and Rocket transactions.

Yes. These terms cover all transactions on karkiya, including deposits and withdrawals made through bKash, Nagad and Rocket. Payment rules apply equally to all supported wallets.

No. Under these terms, your payment wallet must be registered in your own name. Third-party funding is not permitted and may result in a hold on your withdrawal request.

Updated terms go live on this page. If you continue using your account after the update date, that counts as acceptance. We do not send individual notifications for routine changes.

No. These terms allow one account per verified identity. Duplicate accounts are suspended when identified, and any associated balances may be reviewed before release.

Yes. Access to karkiya depends on your local law and eligible region. If access is restricted in your jurisdiction, these terms apply to the extent permitted by applicable law.

Contact our support team via live chat or email with your account details and the decision reference. We review disputes and respond with a written outcome within a reasonable timeframe.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.